Last updated: October 29, 2026
ovylien is owned and operated by Sichuan Zhijian Hongqi Trading Co., Ltd.
For product questions, order assistance, shipping updates, cancellations, returns, refunds or privacy requests, contact us using the details below.
Contact information
Brand: ovylien
Legal company: Sichuan Zhijian Hongqi Trading Co., Ltd.
Business address: Room 1805, Unit 1, Building 1, No. 252 Mudan Street, Jinjiang District, Chengdu City, Sichuan Province, China
Email: service@ovylien.com
Telephone: +86 28 61962102 (China local: 028-61962102)
Order support
Please include your order number, the email address used for the order, and a description of how we can help. For an item issue or a return request, include the item name, your reason for contacting us, and relevant photos or videos where useful. Do not email payment-card details or account passwords.
Returns
Please do not send returns to our business address. Once your return request is approved, our customer support team will provide the appropriate return warehouse address and return instructions. See our Return Policy for eligibility, costs and refund timing.